Policy

We are team of highly training nail care professionals, aspiring to make your experience at Roy Nail & Spa a satisfying one. At our salon, we adhere to the following policy for the mutual convenience of the client and the salon.

• If you know you can’t make it to the appointment on time, please call at least 30 minutes or you may reschedule your appointment.
• If you are more than 10 minutes late for an appointment, we may require you to reschedule your appointment.
• We have the right to refuse or stop any services for any person who is rude or comes with a bad attitude.
• No loud phone calls or conversations are allowed inside the salon.
• We do not tolerate racial conduct of any kind.
• We do not provide refunds on services. However, we will try our best to address your issues with the services if any.
• Our prices are available on the menu. Please also confirm with your nail technician prior to receiving service.
• Children are welcome but must be with adult supervision. We cannot be held responsible for injuries in our salon as a result of unsupervised children.
• You will be fully responsible for your personal belongings during your visit.
• If you are diabetic, or have any foot infection, we may refuse your services due to risk of other infections.
• We do not allow any pets in salon.
• Royal Nail & Spa has several surveillance cameras inside & outside our building for safety & protection of our staff and client.
• Royal Nail & Spa reserves the right to publish, post & promote photos taken on our private property. If you do not wish to have your photo posted or promoted, please let us know.

Thank you for your Cooperation,

Royal Nail & Spa Management Team

• Please Wear mask before entering the salon
• Please Wait 6 feet apart. Extra guests will not be allowed to wait inside the salon
• Please Wash your hands/hand sanitizer upon arrival & prior to receiving services
• No food will be allowed in the salon.
• Please sign the covid 19 consent form prior to your appointment.
• If you feel sick or unwell, please cancel or reschedule your appointment

Your Health & Safety is Our Top Priority. Thank you for your cooperation.

Royal Nail & Spa Management Team